Information and Bookings

Customer Service

If you would like any assistance, just give us a call!

Our Customer Service staff will be happy to guide you around the website, help you make or change a booking, and provide assistance before or after your cruise. We’re here to help you in any way we can.

Telephone number  

 +27 87 075 0850

Opening hours 
Monday, Tuesday, Wednesday & Friday: 08:00 - 17:00  

Thursday: 09:30 - 17:00

Saturday: 09:00 - 12:00


Closed for All Public Holidays  

Call us to make a reservation or if you want to change or cancel an existing reservation. For questions about a reservation you made on our website, please contact the MSC Cruises Service Centre.

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