MSC COVID-19 Protection plan

To ensure peace of mind, MSC Cruises requires all guests to have a specific and mandatory Covid-19 insurance policy to embark, covering against COVID-19 related risks: such as cancellation, interruption, repatriation expenses, quarantine, medical assistance and related expenses, as well as hospitalization. This should be in place to cover you from the confirmation of your booking until the end of the cruise or your cruise and flight package (flight packages are not applicable to local South African departures.)

 

Local Departures: The cost of our new MSC COVID-19 Protection Plan is a mandatory additional charge that is included in your cruise fare. With your safety as our utmost priority, we have partnered with Hollard Insurance to offer you the best value-for-money comprehensive insurance that covers you before, during and after your cruise.

 

Guideline on how to claim

Hollard Insurance Download the PDF

 

International Departures: Due to the COVID-19 pandemic that the world is still facing, MSC offers a COVID Protection Plan- an insurance policy specifically for these COVID-19 risks and this can be added to the cruise whilst making the booking.

 

The Covid Protection Plan will be extended to the whole Summer 22 season. Guests will be required to provide evidence of their insurance policy and this should include the details of the insurer, the insured amounts and full details of the COVID-19 coverage such as cancellation, interruption, repatriation expenses, quarantine, medical assistance and expenses, and hospitalization.

 

Effective immediately, before finalizing the reservation, it will be possible to add to the cruise the MSC COVID-19 Protection plan at the price of 25 euros per person for short haul destination (Mediterranean and Northern Europe cruises), and €29 for Long Haul destination (Caribbean & Antille, Dubai, Abu Dhabi and Qatar, Saudi Arabia & Red Sea, South America and Positioning cruises).

 

The proof of the insurance policy (e.g. certificate, schedule, policy summary) which must be in English, Italian, German, French or Spanish - clearly showing the COVID-19 coverage - must be presented at embarkation. Passengers failing to provide this documentation will be denied boarding.

 

For any additional information please refer to our Contact Center or consult your Travel Agent