The COVID-19 pandemic increased awareness about ways to prevent and control infectious diseases on our ships. Although the threat has largely passed and we are able to lift restrictions, we have chosen to make permanent adjustments to housekeeping and general hygiene as set out in our Health & Safety Protocol. Another permanent change is to our medical facilities: the requirement for testing and treatment onboard during the pandemic means we now have much more comprehensive onboard facilities.

Onboard medical facilities: Each of our cruise ships is host to a state-of-the-art medical centre able to assist both crew and guests, in line with CLIA policies. We employ on-board and shore-side doctors and nurses from many different nationalities, all of whom are certified professionals, available around the clock to treat many ailments directly on board. We are aligned with the American College of Emergency Physicians (ACEP) Health Care Guidelines for Cruise Ship Medical Facilities throughout our fleet. Our onboard teams can manage a spectrum of medical situations ranging from routine general practice cases and medical emergencies to those requiring intensive care. Our medical resources include the ability to perform X-rays, cardiac monitoring, pulmonary ventilation, and medical laboratory devices to assist with the prompt diagnosis and treatment of patients.