Your Cruise Card is your passport to all on-board conveniences, indulgences and luxuries. Every passenger embarking on an MSC Cruise, children included, will receive a personalised Cruise Card. This card acts as your “cruise credit card”, as well as your personal on-board ID card, your cabin key, and your membership card to unlock the benefits of the MSC Voyagers Club.
Life on-board is a cashless system, so you won’t need to keep opening your wallet for every cash transaction – our improved embarkation process allows you to manage your own payments on your cruise cards. Once you are on board, you will need to register your preferred payment method. There will be Cruise Card Activation Points located throughout the ship called “Totems”, where you will be able to register your credit card. This can be done at any time from embarkation until 11:00pm the following day, although your Cruise Card is active from the moment you board. It is also possible to use a debit card to make a deposit on your cruise card or leave a cash deposit at Reception. This new system enhances security as no collection of credit or debit cards is necessary. It also allows for a faster check-in and smoother disembarkation as accounts can be balanced directly through the Cruise Card Activation.
Once activated at one of the on-board Cruise Activation Points, your Cruise Card offers convenient and simple “swipe and sign” access to all on-board products and services that are not included in your fare, such as beverages, onshore excursions, gift shop items, salon or spa services, photos, laundry, casino, amongst others. It is important to note that it is required that you activate your cruise card before 11pm on the night of embarkation, as only limited purchases will be permitted prior to activation.
The day before the end of the cruise, a final itemised billing statement will be delivered to your cabin, which will need to be settled before embarkation. You can also check your account at the on-board Reception at any time during the cruise. We accept cash, Maestro-branded debit cards, and all major credit cards for the initial activation deposit and end-of-cruise account settlement. All charges will be made in US dollars, except if you are cruising in Europe; then they will be made in euros.
Your Cruise Card will also act as your personal on-board ID, which will be required to be shown to the Security Personnel at the ship’s gangway in order to be permitted to go ashore and when you return to the ship after your onshore excursions. Your Cruise Card also operates as your cabin key – giving you easy and quick access to your private cabin whenever required.
And finally, your Cruise Card doubles as your membership card for the MSC Voyagers Club, offering you access to the club’s many benefits. These include being first to hear about offers, news and events; savings on your next cruise; excusive privileges and special on-board offers; and the ability to earn valuable MSC Voyager Club Points.
Simply put – your Cruise Card makes life on-board simpler and safer – you don’t need to carry your wallet, keys, personal credit or loyalty cards, ID books or passports around with you – your Cruise Card does it all for you for maximum on-board convenience.